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Return Policy

SALE ITEMS and ALL TWELVE DAYS OF RICRAC CHRISTMAS items are ALL FINAL SALE and therefore are not eligible for returns, refunds, exchanges or store credit. Please check the sizing information carefully or send a message if you need further information.

We want you to love your new clothes. Sometimes things may not fit or look as you imagined. Should you have any issues upon receiving your FULL PRICE order please contact us at Kellie@ricracroad within 7 days of receipt, including the details of any product you wish to exchange for, if you would like a refund or wish to receive store credit. The product must then be returned and received by RicRac Road within 14 days. After 30 days of order dispatch, all sales are final. Returned items must not have been worn or altered in any way. All tags must be attached and the item returned in its original packaging. Buyers are responsible for all return shipping costs to RicRac Road. Original shipping fees are non refundable.

Please note a flat rate shipping cost of $10 will be deducted from your return amount for any order with FREE SHIPPING. (Part of the cost to send your order originally).

Refunds can be provided on full priced goods, original shipping fees are non refundable. Refunds will be credited to the purchaser's original payment method. Sale items are FINAL SALE and are therefore non-refundable.

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